micommerce is a multi channel software solution that has been created for any small or medium sized enterprise (SME) that manufactures, retails, resells, wholesales or distributes a physical product. Its purpose is to enable such organisations to automate each aspect of their entire business process, consistently removing excess administration and enabling management to remain focussed on business development.
micommerce provides a feature rich, sophisticated ecommerce and order management system that integrates with your retail (using EPOS), telesales, customer service, stock control, CRM and warehouse functions, thus enhancing and streamlining each aspect of the sales and fulfilment process.
micommerce is able to synchronise data from your web site (and vice-versa) using a normal broadband internet connection. Web, mail, retail, telephone and 3rd party orders (such as from Amazon and eBay), as well as trade sales placed directly through field sales staff and resellers are all handled and integrated into a single centralised database.
Whilst micommerce is a multi channel software solution delivered through the use of technology, its focus is on providing tangible business benefits, not just a technological solution. These include the ability to drive down costs, reduce administration, streamline processes, decrease stockholdings and deliver timely and accurate information whenever and wherever it is needed. Each of these benefits focuses on releasing financial and personnel resources that can then be dedicated to driving forward the growth of the business.
The range of features and functionality provided by this seamlessly integrated order management software will benefit almost every aspect of your multi channel business process.